Escape @ The Spa
Terms & Conditions
Booking Policy
Thank you for choosing my spa. As a small, independently owned business, your appointments are very important to me. Please review the following booking policies:
Securing Your Appointment
A valid card is required to book and hold all appointments.
A deposit may be required for new clients, specialty services, or longer appointments.
Deposits go toward your final balance.
Appointment Confirmation
You will receive a confirmation reminder prior to your appointment.
Please confirm your appointment to avoid cancellation.
Arrival Time
Please arrive 5-10 minutes early to settle in and complete any necessary forms.
Late arrivals may result in shortened service time to respect the next scheduled client. The full-service fee will still apply.
Spa Cancellation Policy
We value your time and ours. To ensure we can provide the best service to all our clients, we kindly ask that you review our cancellation policy below:
Appointment Cancellations & Rescheduling
We require at least 24 hours' notice for any cancellations or appointment changes.
Cancellations made with less than 24 hours' notice will incur a 50% service charge.
Same-day cancellations and missed appointments ("no-shows") will be charged 100% of the scheduled service price.
Late Arrivals
If you arrive late, your service time may be shortened to avoid delaying the next guest.
The full-service fee will still apply.
Packages and Gift Certificates policy
Packages and gift cards must be used in one year
After one year they will be expired
Health Information
Please inform me of any medical conditions, allergies, pregnancy, or recent procedures prior to your appointment to ensure your safety and comfort.
Thank you for understanding that as a solo provider, missed appointments directly impact my business. I truly appreciate your support and look forward to serving you.
