Escape @ The Spa

Terms & Conditions

Booking Policy

Thank you for choosing my spa. As a small, independently owned business, your appointments are very important to me. Please review the following booking policies:

Securing Your Appointment

A valid card is required to book and hold all appointments.

A deposit may be required for new clients, specialty services, or longer appointments.

Deposits go toward your final balance.

Appointment Confirmation

You will receive a confirmation reminder prior to your appointment.

Please confirm your appointment to avoid cancellation.

Arrival Time

Please arrive 5-10 minutes early to settle in and complete any necessary forms.

Late arrivals may result in shortened service time to respect the next scheduled client. The full-service fee will still apply.

Spa Cancellation Policy

We value your time and ours. To ensure we can provide the best service to all our clients, we kindly ask that you review our cancellation policy below:

Appointment Cancellations & Rescheduling

We require at least 24 hours' notice for any cancellations or appointment changes.

Cancellations made with less than 24 hours' notice will incur a 50% service charge.

Same-day cancellations and missed appointments ("no-shows") will be charged 100% of the scheduled service price.

Late Arrivals

If you arrive late, your service time may be shortened to avoid delaying the next guest.

The full-service fee will still apply.

Packages and Gift Certificates  policy 

Packages and gift cards must be  used in one year 

After one year they will be expired 

Health Information

Please inform me of any medical conditions, allergies, pregnancy, or recent procedures prior to your appointment to ensure your safety and comfort.

Thank you for understanding that as a solo provider, missed appointments directly impact my business. I truly appreciate your support and look forward to serving you.